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Gordon J. Christensen - Practical Clinical Courses® Nationally Approved PACE Program Provider for FAGD/MAGD credit.  Approval does not imply acceptance by any regulatory authority or AGD endorsement.  6/1/21 to 5/31/24.  Provider ID# 208521

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Gordon J. Christensen - Practical Clinical Courses® is an ADA CERP recognized provider.  ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.  ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

Avoiding Common Administrative Errors

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Featuring:  Charles Blair, DDS & Gordon J. Christensen, DDS, MSD, PhD

Did you know that improper insurance administration could jeopardize your career, your standing in the community, and even potentially lead to jail time?  Incorporating correct administrative protocols with your team can ensure you enjoy a long and productive career!  Dr. Charles Blair, an expert in insurance administration, joins Gordon to discuss those crucial problem areas that exist for most dental practices and how to avoid them.  Some of these common difficulties include, properly calculate primary and secondary insurance receipts, co-pay forgiveness, discounting, multiple fee positioning, patient gifts, falsifying NPI numbers and more.  Start making your insurance administration easier and more productive, and develop the protocols necessary to protect your practice today!

Table of Contents

  • Patient Discounts and Co-Pay Procedures
  • Audits
  • Fees
  • Insurance Overbilling
  • Unbundling of Procedures
  • Upcoding
  • Primary & Secondary Insurance
  • Consumer Fraud
  • PPOs (Preferred Provider Organizations)
  • Administrative Errors
  • Additional Resources
  • Conclusion
Video Length: 60 minutes

Item #: V4784

CE Credits: 2

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