Frequently Asked Questions

PCC is an ADA CERP recognized provider, as well as an approved PACE Program Provider by the Academy of General Dentistry. Approval does not imply acceptance by a state or provincial board of dentistry or ADA/AGD endorsement. Please contact your local state board to see if they will accept ADA CERP/AGD PACE provider programs.In response to those questions from dentists in California - Yes, PCC is a Continuing Education Registered provider for the dental board of California.

Most of our DVDs have the post test and the corresponding instructions located under the "additional features" of the DVD.  Simply navigate to the "Post Test" option, and follow the instructions.  If you cannot find the post test on your DVD, you may also download a .pdf copy of the post test from our website.  Simply locate the DVD title you own and open its product information screen.  There is a tab entitled "Testing Documents" located at the bottom of the page, next to "Related Videos".  Click on the tab, and download the test.
When you have completed the test, you may fax it to (801) 226-3637, email it to info@pccdental.com, or mail it to: Practical Clinical Courses, 3707 North Canyon Road, Suite 3D, Provo, UT  84604 

To better serve our customers outside the U.S., international orders are now shipped by FedEx International Priority within one business day after your order is placed. You will see your delivery within a few days after shipment, instead of a few weeks. Customs, duties, and taxes are the customer's responsibility upon package receipt.

We strive to provide you with top-quality merchandise. If a product arrives damaged, defective, or is not what you ordered, please contact our customer service at (800) 223-6569. We will arrange for a pick-up and shipment of a new product immediately

We guarantee 100% satisfaction with your DVD purchase. If, for any reason, you are not completely satisfied with your PCC product, simply return it within 30 days for a refund of the purchase price (shipping is not included). Exchanges are also available within 4 months of the purchase date. Materials must be received in salable condition. Please include a copy of your originial invoice and a letter stating the reason for return. Please specify if the return is for a refund or an exchange.

As you can probably understand, due to various legal and license issues, extra expenditure required, etc. you will not be working on a live patient. Our hands-on portion differs for each course, and ranges from treatment planning, using casts with simulated gingiva, to placing implants in synthetic mandibles.

Currently, all our courses are worth 15 CE hours.

The scheduled course hours are as follows:

Please see our cancellation policy.

Both mornings will have a light breakfast before the course begins. Lunch is offered on both days as well. On the evening of the first day, there will be a dinner at a nearby restaurant. Spouses and/or guests not participating in the seminar, but traveling with you, may attend for a nominal fee if they wish.

For your convenience, PCC has secured a block of rooms at a local hotel. They are available to course participants at a lower rate until 30 days prior to the course. Please contact us at info@pccdental.com for location & rate information, or call us at (800) 223-6569.

Rental cars are available with all the major rental agencies at the airport, or airport shuttle service can be arranged by calling Medallion Limo at 801.225.0806. The hotel will have shuttle service available for your in-town travel needs.

Salt Lake Int'l Airport (SLC)

PCC's courses, unless otherwise specified, are held at the Practical Clinical Courses' facility in Provo, Utah.